Where most Big-Name storage vendors see you as an easy mark, one they can extort exorbitant annual “maintenance” and licensing fees just so you can have unfettered access to your business data, we’ve taken a decidedly different approach to supporting you — we include lifetime support with every product we sell. Gone are the days of forking over big money just for the privilege of speaking to a live human when something goes wrong. You’ll never get an annual bill from us to keep your storage running. We don’t build-in artificial limitations on features just to avoid hurting potential sales of higher-revenue products. If we can include a feature in a product without appreciably increasing costs, we do it. Period.
It’s a novel concept in big storage — giving people what they pay for.